Warranty

1. Warranty Coverage

This warranty guarantees that your Wooden Peppermill is free from defects in materials or craftsmanship under normal use for a period of [Warranty Duration- e.g., 1 year] from the date of purchase.

2. Warranty Exclusions

This warranty does not cover:

Damage resulting from misuse or improper care (e.g., exposure to extreme heat or moisture).

Cosmetic damage to the finish, including scratches or dents caused by accidental impacts.

Wear and tear from normal use.

Repairs or modifications made by unauthorized parties.

3. Warranty Claim Process

To file a warranty claim:

Contact our customer service team at 0091-7994429486 and email us eralt@eralt.in, providing your proof of purchase (receipt or invoice).

Describe the issue clearly, including photos if applicable.

Follow any additional instructions provided by our team.

4. Delivery Policy

We strive to ensure that your pepper mill arrives safely and on time. Please review our delivery process below:

  • Processing Time: All orders are processed within 1 to 2 business days.

  • Shipping Time: Standard shipping typically takes 3-7 business days, depending on your location.

  • Shipping Costs: We offer free standard shipping on orders over $XX. For orders under $XX, a flat shipping rate of $X will apply.

  • International Shipping: We currently ship to [list countries]. Shipping times and rates will vary depending on the destination.

  • Tracking: Once your order is shipped, you will receive a tracking number to monitor your delivery.